CONTACT

You can check availability and book online through our website, or email us at bookings@thecreekcollection.com and we'll be delighted to help.

If you book 8 weeks or more before arrival, a 50% deposit secures your dates, with the balance due 8 weeks before you arrive. If you book within 8 weeks of arrival, the full amount is due at the time of booking. A refundable damage deposit of €300 and a cleaning fee of €399 are payable with the balance.

By bank transfer, debit card or credit card.

Within 10 working days of departure, once the house has been checked.

Up to 8 guests.

There are three bedrooms: a main bedroom with a double bed and doors onto the terrace, a second bedroom with twin beds that can be pushed together and also opens onto the terrace, and a third bedroom with bunk beds. There's an additional bunk bed in a nook in the living area.

Three bathrooms plus a separate WC, with a bath, showers, a hairdryer, soap and toilet paper.

Alpine Creek is apartment A003, on the ground floor of Les 3 Sophie, 2420 Route des Ardoisières, 74110 Morzine. It sits between Morzine and Avoriaz, closer to the Avoriaz lifts.

Yes, the floor plan is on our website.

Just your clothes, ski or hiking gear and food. Bed linen, towels, extra pillows and blankets, a fully equipped kitchen, laundry detergent, dishwasher tablets and cleaning essentials are all ready for you.

Yes, beds are made up and bath towels are provided, with extra pillows and blankets.

A dishwasher, fridge, freezer, oven and hob, microwave, toaster, kettle and Nespresso machine, with pots, pans, crockery, cutlery and wine glasses. Cooking basics (oil, salt and pepper) are provided.

Yes, a washer-dryer under the stairs, with a starter supply of laundry detergent. A hoover, mop and bucket are also provided.

Yes, fast, reliable Starlink wifi throughout, three smart TVs connected to the internet, and a sound system.

Yes, the whole chalet has underfloor heating, and there's a log burner in the living area.

There's a private ski locker (A003) at the entrance to the underground garage. The key is with the chalet keys.

Yes, a terrace and two balconies with views over the mountains.

Check-in is from 4pm and check-out is by 10am. If you'd like an early arrival, let us know and we'll do our best to arrange it.

This is subject to availability on the day of checkout, however, you are welcome to contact us directly and we will do our best to accommodate your request.

Check-in is self-service. We'll send you the building entry code and key locker code before you arrive; the chalet and garage keys are in the key locker beside the front door.

You have one free underground parking space, marked A003. There's a 2m height restriction, so roof boxes need to come off before entering. Extra cars will need to park in the village; we're happy to check whether a neighbour has a spare space, but this isn't guaranteed. Please don't use the outside bays, which belong to other apartments.

We're sorry, but EV charging isn't available at the chalet. There are public chargers in Morzine town centre, including by Carrefour, and in Les Gets.

Shuttle services run from Geneva airport and local train stations to Morzine. We recommend Skiidy Gonzales, Ski Lifts, Mountain Dropoffs and Alpybus, or we can arrange your transfer for you through our Luxury Alpine service.

Please empty the fridge, take rubbish to the communal bins (a 3-minute walk, by the roundabout at the Navet bus stop), strip the beds (leaving the mattress and pillow protectors on), put used towels in the bath, and return furniture to its place. Rubbish left in the building or garage incurs a charge.

Yes. The Avoriaz ski school is close by and welcomes children of all ages, and there are nursery slopes next to the resort.

No Pets are allowed

No, Alpine Creek is non-smoking, inside and out.

Please keep noise considerate, as Les 3 Sophie is a shared residence. We may decline bookings from single-sex groups of more than six, or groups of three or more under-18s.

The Prodains cable car up to Avoriaz is a short walk or two stops on the free bus. It's also the easiest place to collect ski passes you've bought online. In good snow, you can ski back towards the chalet.

A free bus stops 50m from the chalet and reaches Morzine centre in about 10 minutes.

There's a Carrefour in Morzine, 5 minutes' drive or 10 minutes by bus, and a supermarket in Avoriaz.

The ski season runs from December to early April. Summer is busiest in July and August, with mountain biking, hiking and Lac de Montriond. Spring and autumn are quieter and better value.

Yes, through our Luxury Alpine service. We'll quote for the services you'd like, plus a small arrangement fee, before booking anything; please ask well in advance. Alternatively, Doorstep Skis delivers ski hire to the chalet, Alpine Adventures delivers breakfast, lunch and dinner, and lift passes can be booked online.

Yes, extra cleaning during your stay can be arranged at an additional cost.

An optional add-on for ski passes, ski hire, Geneva airport transfers, catering and restaurant bookings, that we can arrange on your behalf.

Yes. The website's recommended partners are:

There are nursery slopes next to the Avoriaz resort, and gentle slopes at Le Pleney in Morzine. The Avoriaz ski school is close to the chalet and takes all ages, including children.

Snowshoeing, sledging, ice skating, snowmobiling, paragliding, cross-country skiing, the Aquariaz water park, a cinema and yoga, among others.

Mountain biking (buy a bike lift pass), hiking, Lac de Montriond for swimming and paddle boarding (about 10 minutes), summer tobogganing, via ferrata, canyoning, golf, tennis and horse riding. Peak summer is July and August.

For children: Easy2Ride, Evolution 2, Ecole de Ski 360 or ESF. For snowboarding: Mint. For adults: Supreme or ESF, both with over 20 years' experience. All are in or near Avoriaz:

• ESF Avoriaz, group and private lessons, all levels
• Easy2Ride, opposite the ice rink, children from age 4
• Evolution 2, lessons plus a children's programme
• Ecole de Ski 360, ski, snowboard, off-piste and touring
• Mint Snowboarding School, snowboarding from age 3
• Supreme, teaching since 1991, meets near the main lifts
• Also: Avoriaz Snowboard School, Ski Beyond, New Generation, Ski with Ease

Our top picks, with the local providers we recommend:

• Skiing: over 600 km of runs across the Portes du Soleil from Avoriaz, and 250 km from Morzine's Pleney and Super Morzine. Hire and lessons: Snow Snow Simple, Intersport Le Bourg, Ski Morzine, SKIHUT
• Mountain biking: downhill and cross-country trails, with bike hooks on the lifts in summer. Bikepark Avoriaz, MB Bike, Morzine Mountain Biking, Ride the Alps
• Hiking: Lac de Montriond, Col de la Joux Plane and Col de la Ramaz. Guides: Trekking Adventure, Hiking Avoriaz, Alpine Footprints, Morzine Hiking
• Paragliding: take off from Mont Chéry. Parapente Evasion, Parapente Avoriaz, Parapente Morzine, Paragliding Morzine
• Horse riding: Avoriaz Horse Riding Centre, Avoriaz Horse Riding School, Morzine Equitation
• Shopping: Morzine Market and the Morzine Shopping Centre

Avoriaz is car-free, so children can get around most of it on foot. Many activities can be booked at the Avoriaz Tourist Office.

• Adventure: paddling at Nauti'chill on Lac de Montriond; guided outings with the Bureau des Guides; rafting, canyoning and white-water swimming; Avoriaz Bike Park; Blugeon Hélicoptères; ski-joering and trekking
• Family: Village des Enfants, mini golf, bowling at Le Roc Strike, trampolines, bouncy castle, La Ferme de Seraussaix, skate park
• Sport: Golf d'Avoriaz-Morzine and the driving range, squash and bouldering, beach volley, tennis, trail running, aqua fitness at Aquariaz
• Relaxing: Cinema Le Rex in Morzine, Deep Nature spa and Avoriaz Spa, and the pool at Hôtel Neige et Roc

La Folie Douce, on the slopes at the top of Avoriaz. Après runs roughly 3pm to 6pm with DJs and live music. It has a gourmet restaurant (La Fruitière), a casual canteen (La Petite Cuisine, no booking) and a VIP balcony.

Book ahead in peak summer and winter, as these fill up.

In Morzine: The Dixie Bar and The Cavern Bar. In Avoriaz: The Hill Bar (DJs nightly), La Kinkerne, Le Bowling Bar and The Place.