LUXURY ALPINE
LUXURY HOLIDAY HOME
Morzine · Avoriaz
For a truly luxury experience, booking the perfect accommodation is not enough. For guests wanting an admin-free and inclusive experience, Alpine Creek Chalet offers the Luxury Alpine package as an add-on to their stay. This offer is designed to remove the headache of organising ski passes, airport transfers, and ski rental for guests staying at Alpine Creek Chalet. We regularly visit Morzine ourselves, and have experience with getting around and organising all the rentals and details of our own trips, in preparation for our visit to Alpine Creek. We apply this experience to organising additional services for our guests, who may not know the area that well, or are just looking for a hassle-free holiday.
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THE LUXURY ALPINE PACKAGE
The hassle-free holiday you deserve
We can organise catering, dinner reservations, ski rental, airport transfer, and ski passes on your behalf. The price of this additional service is not included in the nightly rate, and the cost depends on the price of ski passes and ski rental, as well as your specific needs for catering. The service is fully customisable, and we will provide a quote for the services you require, including a small fee for our time, before booking these services for you.
- Ski Passes
- Ski Equipment Rental
- Airport Transfer
- Catering / Dinner Reservations
Simply book your stay at Alpine Creek Chalet, and let us know which additional services you require. We will try our best to assist where we can, and make your holiday trip to the French Alps a true luxury experience. If you prefer to organise these services yourself, feel free to reach out to our recommended providers below.
PLAN YOUR TRIP
Our recommended partners
Ski Passes
Depending on the time of year you visit, you'll probably want to purchase a ski lift pass or a mountain bike lift pass. You can view the ski pass rates here, and book your ski pass online via Avo Pass. You can find information on summer lift passes for mountain biking and pedestrian passes for hikers, here.
Ski Equipment
Prodains Sports provides ski equipment, including helmets, skis, snowboards, and boots, to rent for your holiday in the snow. They are conveniently located near Alpine Creek Chalet. Visit their website to book your ski equipment rental online.
Airport Transfer
Skiidy Gonzales is based in Morzine, and provides airport transfer between Geneva airport and Morzine. Their private transfer is quick and convenient, with a driver receiving you at the airport and dropping you off at your accommodation. They also provide a scheduled shuttle service at a lower cost. Be sure to book your transfer in advance via their website, or request for us to do it for you.
Restaurants
We frequently visit Morzine and Avoriaz, and have thus sampled quite a range of the local restaurants. Some of our favourites include Le Chasse Montagne, Le Terrasse Des Lindarets, and La Chaudanne. If you're visiting in peak summer or winter season, be sure to book a table in advance, as these restaurants are quite popular. Read our article on the top restaurants near Morzine via the link below.
Catering
Alpine Creek is a self-catering chalet, but that doesn't mean you have to do the cooking yourself. There are various catering businesses, private chefs, and hot food delivery companies in the area. Dining Direct and La Grange Restaurant offers delicious pre-made meals. For full catering by an in-house private chef, try Chef Morzine or Spoony Cooks.
FAQs
Booking and payments
How do I book?
You can check availability and book online through our website, or email us at bookings@thecreekcollection.com and we'll be delighted to help.
What do I pay, and when?
If you book 8 weeks or more before arrival, a 50% deposit secures your dates, with the balance due 8 weeks before you arrive. If you book within 8 weeks of arrival, the full amount is due at the time of booking. A refundable damage deposit of €300 and a cleaning fee of €399 are payable with the balance.
How do I pay for my reservation?
By bank transfer, debit card or credit card.
What is your cancellation policy?
| When you cancel | Refund |
|---|---|
| 30 or more days before arrival | 100% |
When is my damage deposit returned?
Within 10 working days of departure, once the house has been checked.
The house and sleeping arrangements
How many guests can the chalet accommodate?
Up to 8 guests.
What are the bedrooms like?
There are three bedrooms: a main bedroom with a double bed and doors onto the terrace, a second bedroom with twin beds that can be pushed together and also opens onto the terrace, and a third bedroom with bunk beds. There's an additional bunk bed in a nook in the living area.
How many bathrooms are there?
Three bathrooms plus a separate WC, with a bath, showers, a hairdryer, soap and toilet paper.
Where is the chalet?
Alpine Creek is apartment A003, on the ground floor of Les 3 Sophie, 2420 Route des Ardoisières, 74110 Morzine. It sits between Morzine and Avoriaz, closer to the Avoriaz lifts.
Can I see a floor plan?
Yes, the floor plan is on our website.
What's provided
What should we bring?
Just your clothes, ski or hiking gear and food. Bed linen, towels, extra pillows and blankets, a fully equipped kitchen, laundry detergent, dishwasher tablets and cleaning essentials are all ready for you.
Are bed linen and towels provided?
Yes, beds are made up and bath towels are provided, with extra pillows and blankets.
What's in the kitchen?
A dishwasher, fridge, freezer, oven and hob, microwave, toaster, kettle and Nespresso machine, with pots, pans, crockery, cutlery and wine glasses. Cooking basics (oil, salt and pepper) are provided.
Is there a washing machine?
Yes, a washer-dryer under the stairs, with a starter supply of laundry detergent. A hoover, mop and bucket are also provided.
Is there wifi and TV?
Yes, fast, reliable Starlink wifi throughout, three smart TVs connected to the internet, and a sound system.
Is the chalet warm in winter?
Yes, the whole chalet has underfloor heating, and there's a log burner in the living area.
Where can we store skis and boots?
There's a private ski locker (A003) at the entrance to the underground garage. The key is with the chalet keys.
Is there outdoor space?
Yes, a terrace and two balconies with views over the mountains.
Arrival and departure
What time can we check in and out?
Check-in is from 4pm and check-out is by 10am. If you'd like an early arrival, let us know and we'll do our best to arrange it.
Can we have a late checkout?
This is subject to availability on the day of checkout, however, you are welcome to contact us directly and we will do our best to accommodate your request.
How do we get in?
Check-in is self-service. We'll send you the building entry code and key locker code before you arrive; the chalet and garage keys are in the key locker beside the front door.
Where do we park?
You have one free underground parking space, marked A003. There's a 2m height restriction, so roof boxes need to come off before entering. Extra cars will need to park in the village; we're happy to check whether a neighbour has a spare space, but this isn't guaranteed. Please don't use the outside bays, which belong to other apartments.
Can I charge my electric car?
We're sorry, but EV charging isn't available at the chalet. There are public chargers in Morzine town centre, including by Carrefour, and in Les Gets.
How do we get to Alpine Creek?
Shuttle services run from Geneva airport and local train stations to Morzine. We recommend Skiidy Gonzales, Ski Lifts, Mountain Dropoffs and Alpybus, or we can arrange your transfer for you through our Luxury Alpine service.
What do we need to do before we leave?
Please empty the fridge, take rubbish to the communal bins (a 3-minute walk, by the roundabout at the Navet bus stop), strip the beds (leaving the mattress and pillow protectors on), put used towels in the bath, and return furniture to its place. Rubbish left in the building or garage incurs a charge.
Families and children
Is the chalet suitable for children?
Yes. The Avoriaz ski school is close by and welcomes children of all ages, and there are nursery slopes next to the resort.
Pets
Can we bring our dog?
No Pets are allowed
House rules
Can we smoke?
No, Alpine Creek is non-smoking, inside and out.
Any other rules we should know?
Please keep noise considerate, as Les 3 Sophie is a shared residence. We may decline bookings from single-sex groups of more than six, or groups of three or more under-18s.
Local area
How close are the ski lifts?
The Prodains cable car up to Avoriaz is a short walk or two stops on the free bus. It's also the easiest place to collect ski passes you've bought online. In good snow, you can ski back towards the chalet.
How do we get into Morzine?
A free bus stops 50m from the chalet and reaches Morzine centre in about 10 minutes.
Where can we buy groceries?
There's a Carrefour in Morzine, 5 minutes' drive or 10 minutes by bus, and a supermarket in Avoriaz.
When is the best time to visit?
The ski season runs from December to early April. Summer is busiest in July and August, with mountain biking, hiking and Lac de Montriond. Spring and autumn are quieter and better value.
Activities and Recommendations
Can you arrange ski hire, lift passes, transfers or catering?
Yes, through our Luxury Alpine service. We'll quote for the services you'd like, plus a small arrangement fee, before booking anything; please ask well in advance. Alternatively, Doorstep Skis delivers ski hire to the chalet, Alpine Adventures delivers breakfast, lunch and dinner, and lift passes can be booked online.
Is mid-stay cleaning available?
Yes, extra cleaning during your stay can be arranged at an additional cost.
What is the Luxury Alpine package?
An optional add-on for ski passes, ski hire, Geneva airport transfers, catering and restaurant bookings, that we can arrange on your behalf.
Can we book it all ourselves instead?
Yes. The website's recommended partners are:
| Service | Provider | Notes |
|---|---|---|
| Ski and bike lift passes | Avo Pass | Book online; rates |
| Ski and snowboard hire | Prodains Sports | Close to the chalet; book online |
| Geneva airport transfers | Skiidy Gonzales | Private transfer or cheaper shared shuttle; book ahead |
| Ready-made meals | Dining Direct, La Grange | Delivered, pre-made |
| Private chef in the chalet | Chef Morzine, Spoony Cooks | Full catering |
Where do beginners and children ski?
There are nursery slopes next to the Avoriaz resort, and gentle slopes at Le Pleney in Morzine. The Avoriaz ski school is close to the chalet and takes all ages, including children.
What else is there to do in winter?
Snowshoeing, sledging, ice skating, snowmobiling, paragliding, cross-country skiing, the Aquariaz water park, a cinema and yoga, among others.
What is there to do in summer?
Mountain biking (buy a bike lift pass), hiking, Lac de Montriond for swimming and paddle boarding (about 10 minutes), summer tobogganing, via ferrata, canyoning, golf, tennis and horse riding. Peak summer is July and August.
Which ski school do you recommend?
For children: Easy2Ride, Evolution 2, Ecole de Ski 360 or ESF. For snowboarding: Mint. For adults: Supreme or ESF, both with over 20 years' experience. All are in or near Avoriaz:
- ESF Avoriaz, group and private lessons, all levels
- Easy2Ride, opposite the ice rink, children from age 4
- Evolution 2, lessons plus a children's programme
- Ecole de Ski 360, ski, snowboard, off-piste and touring
- Mint Snowboarding School, snowboarding from age 3
- Supreme, teaching since 1991, meets near the main lifts
- Also: Avoriaz Snowboard School, Ski Beyond, New Generation, Ski with Ease
What are the best outdoor activities in Avoriaz and Morzine?
Our top picks, with the local providers we recommend:
- Skiing: over 600 km of runs across the Portes du Soleil from Avoriaz, and 250 km from Morzine's Pleney and Super Morzine. Hire and lessons: Snow Snow Simple, Intersport Le Bourg, Ski Morzine, SKIHUT
- Mountain biking: downhill and cross-country trails, with bike hooks on the lifts in summer. Bikepark Avoriaz, MB Bike, Morzine Mountain Biking, Ride the Alps
- Hiking: Lac de Montriond, Col de la Joux Plane and Col de la Ramaz. Guides: Trekking Adventure, Hiking Avoriaz, Alpine Footprints, Morzine Hiking
- Paragliding: take off from Mont Chéry. Parapente Evasion, Parapente Avoriaz, Parapente Morzine, Paragliding Morzine
- Horse riding: Avoriaz Horse Riding Centre, Avoriaz Horse Riding School, Morzine Equitation
- Shopping: Morzine Market and the Morzine Shopping Centre
Where do we book summer activities?
Avoriaz is car-free, so children can get around most of it on foot. Many activities can be booked at the Avoriaz Tourist Office.
- Adventure: paddling at Nauti'chill on Lac de Montriond; guided outings with the Bureau des Guides; rafting, canyoning and white-water swimming; Avoriaz Bike Park; Blugeon Hélicoptères; ski-joering and trekking
- Family: Village des Enfants, mini golf, bowling at Le Roc Strike, trampolines, bouncy castle, La Ferme de Seraussaix, skate park
- Sport: Golf d'Avoriaz-Morzine and the driving range, squash and bouldering, beach volley, tennis, trail running, aqua fitness at Aquariaz
- Relaxing: Cinema Le Rex in Morzine, Deep Nature spa and Avoriaz Spa, and the pool at Hôtel Neige et Roc
Where is the best après-ski?
La Folie Douce, on the slopes at the top of Avoriaz. Après runs roughly 3pm to 6pm with DJs and live music. It has a gourmet restaurant (La Fruitière), a casual canteen (La Petite Cuisine, no booking) and a VIP balcony.
Which restaurants do you recommend?
Book ahead in peak summer and winter, as these fill up.
| Restaurant | Where | Good for |
|---|---|---|
| Le Chasse Montagne | Morzine area | Savoyard classics, terrace views (a host favourite, book well ahead) |
| La Terrasse des Lindarets | Les Lindarets | Modern French, live music some nights (a host favourite) |
| La Chaudanne | Les Lindarets | Fondue and tartiflette, stone-cellar wine bar (a host favourite) |
| Le Clin d'Oeil | Morzine area | Relaxed sharing plates, valley views |
| L'Atelier, Hôtel Le Samoyède | Morzine | Michelin-starred tasting menu |
| La Grange | Morzine | Upscale local dishes, live music |
| Le 155 Steakhouse | Avoriaz | Steaks and grills |
| Le Bec Jaune | Avoriaz | Terrace, fondue and tartiflette |
| Mamma's | Morzine | Quick, affordable food and takeaway |
| Le Tavaillon | Avoriaz | Traditional French, big screens for sport |
| La Rotonde | Morzine | Huge menu: Savoyard, Asian, pizza; mountain-view terrace |
Where's good for a drink in the evening?
In Morzine: The Dixie Bar and The Cavern Bar. In Avoriaz: The Hill Bar (DJs nightly), La Kinkerne, Le Bowling Bar and The Place.